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Business has labored under the misconception that its purpose is to "make money". Actually, "making money" is the outcome the producer or supplier enjoys when it focuses on the essential purpose of business, which is "to exchange usefulness for mutual benefit". The producer provides a useful, beneficial product or service and is reciprocally compensated with money. For a company, focusing on this essential purpose not only ensures income, it creates a unified company culture. People know the purpose of their job, their individual contribution to "providing unique usefulness" to the external market and their relationship to each other - an integrated system in which people find work meaningful.

Books

These books deal with the changing view of "business" itself.

Meaning - The Secret of Being Alive - Cliff Havener 
While this book is essentially about the emerging "integrative" view of reality and its conflict with the traditional "normative" view, it draws many examples of both what is and what could be from the world of business, essentially redefining "business" itself.
The New Pioneers - Tom Petzinger 
In this book, Tom Petzinger provides concrete examples of the emerging new "integrative" view of business.
Built to Last - James C. Collins and Jerry I. Porras 
Although they never used systems terminology, Collins and Porras provided convincing documentation of the superior effectiveness of "integrative" businesses compared to their far more numerous and less successful "normative" counterparts.
The Economy of Nature - William Ashworth
William Ashworth provides a stirring comparison of natural systems to business which illustrates that, although we've denied it for centuries, even business works best when modeled on living systems.

These books focus on the organization's culture and meaningful work. 

22 Keys to Creating a Meaningful Workplace - Tom Terez 
Tom's book is a wonderful, practical guide for creating meaning in the workplace - the key to attracting and holding the most talented people

The Manager's Pocket Guide to Systems Thinking and Learning - Stephen Haines
 This is only one of Stephen Haines books which apply systems thinking to business organizations. Its unique value is "to help organizations move beyond an environment of crisis management, while developing a living organizational design that accommodates and integrates ongoing change." Haines shows managers how to take their organizations from chaos and complexity to elegant simplicity by applying the natural laws of living systems.

The Fifth Discipline Fieldbook - Peter Senge, Art Kleiner and others 
The Dance of Change - Peter Senge, Art Kleiner and others 
These two books are extensions of Peter Senge's The Fifth Discipline. They provide detailed explanations of the ins and outs of "the learning organization". A true "learning organization", by the way, is equivalent to an open, adaptive natural system - a founding perspective often overlooked or not comprehended.
The Power of Collaborative Leadership - Bert Frydman, Iva Wilson, JoAnne Wyer
Written by people who have lived through the creation of a "learning organization", this book divulges the very real and practical lessons they learned - or, "why creating an open, adaptive, integrative system where a closed, mechanistic, normative one has always existed is so unbelievably difficult".

Links

The Centre for Strategic Management 
The Centre for Strategic Management is probably the premier source for applying systems thinking to business and creating the open, adaptive and vastly more successful, enduring companies than has ever been possible under the traditional "normative" view of reality.
Meaningful Workplace 
This is the site of Tom Terez, author of 22 Keys to Creating a Meaningful Workplace. It contains articles, updates and extensions of Tom's original work.
Cluetrain 
A wonderfully irreverent site dedicated to "the end of business-as-usual". That pretty much says it all.
The Petzinger Report 
This is Tom Petzinger's site. He goes into much greater detail about systems (complexity theory) than he did in his book and he provides a thought provoking newsletter.
PeopleSystemsPotential
This is the site of one organizational development practitioner who applies the integrative perspective to companies. In her own words: "You may have a wonderful product or service, but unless you have great people skills, the ability to see the big picture, the knack for being innovative and the consciousness for aligning what is good for you with what is good for all, eventually, you and your business will suffer."

 

 

 

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